Privacy Policy

This website is operated by Bleuwave Controls, a commercial building automation, HVAC controls and lighting controls contractor serving facilities in Arizona. References to “we”, “us” and “our” mean Bleuwave Controls.

We collect information you enter into forms on this site. Depending on the form, that can include:

• Your name, company or organization, email address and phone number
• Facility details such as facility name, service address, building type, the controls or lighting platform installed, and the equipment involved
• A description of your project, issue or question, including any alarm text, timing or operational impact you provide
• Files you choose to attach — control drawings, equipment schedules, sequences, system screenshots, photographs, resumes or other documents
• Your consent to be contacted about the request

Please do not upload passwords, credentials, IP addresses, network diagrams or other sensitive facility security information. If we need that kind of detail, we will arrange a secure channel for it separately.

When you use this site we also record:

• The page a form was submitted from, and the page you first entered the site on
• The referring website, and any campaign parameters in the URL (utm_source, utm_medium, utm_campaign, utm_term, utm_content)
• Interaction events such as clicks on phone numbers, email links, file downloads and primary calls to action, recorded against the page they occurred on
• Your IP address and browser user-agent string at the moment a form is submitted, used for spam prevention and security

Interaction events are stored without any personal identifier — no name, email, IP address or advertising identifier is attached to them. They tell us which pages produce enquiries, not who visited.

Google Analytics is configured for this site but is not currently enabled. When it is enabled, it will set cookies and process usage data on our behalf, and this section will be updated to reflect that.

We also store a small amount of information in your browser’s session storage to remember which page you entered the site on, so that if you submit a form we can tell which content brought you here. That data is cleared when you close the tab and is never shared with third parties.

You can block or delete cookies through your browser settings. Doing so will not prevent you from using this site or submitting a form.

• To respond to your quote request, service request, application or enquiry
• To prepare proposals, assessments and service scopes
• To contact you about the request you submitted
• To prevent spam and abuse of our forms
• To understand which pages and search terms produce genuine enquiries, so we can improve the website

We do not sell your information. We do not share it with advertisers. We do not use the details you submit for unrelated marketing without asking you first.

We use third-party providers to operate this website. Depending on configuration, these may include a hosting provider, a database provider, a transactional email provider, a file storage provider, a spam-protection provider and an analytics provider. Each processes data only as needed to provide their service to us.

Files you attach to a form are stored with our file storage provider so our team can review them alongside your request. Access is via a unique, unguessable link. Do not upload material that must remain confidential without confirming the handling arrangement with us first.

We retain enquiry, quote and service request records for as long as needed to respond to you, to perform any resulting work, and to meet our legal, warranty and record-keeping obligations. Analytics and interaction data is retained in aggregate for website performance analysis.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You can also ask us to stop contacting you at any time.

Send requests to info@phoenixcontrolsystems.com.

This site is served over HTTPS. Administrative access is restricted, credentials are stored server-side, and access to submitted information is limited to team members who need it to respond to your request. No system is perfectly secure, and we cannot guarantee absolute security of information transmitted over the internet.

This is a commercial business website. It is not directed at children and we do not knowingly collect information from anyone under 16.

We may update this policy as the website or our tools change. The revision date at the top of this page reflects the most recent substantive change.

Questions about this policy can be sent through our contact page or to info@phoenixcontrolsystems.com.